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How it works:

Start by searching for a company or a sector

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Make better purchasing decisions and get better experiences from companies

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Are you a business?

Learn how ratemyservice can help you to improve customer experience and drive business growth

acquire

Collect feedback through simple and friendly forms through multiple channels.


Increase visibility of your customers’ experience to increase referrals and target prospective customers.

discover

Identify promoters, dissatisfied and at-risk customers; and their underlying experience drivers.

Visualise and understand customer pain points and improvement opportunities through analytical dashboards.

delight

Directly engage with customers, proving your commitment to customer service and encouraging future purchases.

Determine improvement initiatives and monitor if they are improving your customers’ experiences.